Privacy Policy

Who we are

Clearwork Commercial Cleaning provides recurring commercial cleaning services across Northern Ireland. For the purposes of UK data-protection law, Clearwork Commercial Cleaning is the controller of the personal information described in this policy.

Information we collect

We may collect information you provide when requesting a quote, arranging a call or contacting us directly. This can include:

• Your name, job title and business name.
• Your email address and telephone number.
• The address and postcode of the premises requiring cleaning.
• Information about your cleaning requirements, preferred schedule and workplace.
• Any correspondence you exchange with us.

We do not intentionally collect special-category personal data through the website. Please avoid including sensitive personal information in free-text fields.

How we use information

We use personal information to:

• Respond to enquiries and prepare tailored cleaning proposals.
• Arrange calls, site discussions and service delivery.
• Manage customer relationships and communicate about requested services.
• Maintain appropriate business and financial records.
• Protect our website, business and legal rights.

Our legal bases

Depending on the circumstances, we process information because it is necessary to take steps at your request before entering into a contract, to perform a contract, to comply with a legal obligation, or for our legitimate interests in operating and improving our commercial cleaning business. Where consent is required, you may withdraw it at any time.

Sharing, security and retention

We do not sell personal information. We may share it with trusted service providers that help us operate the website, communications, customer administration or professional services. They may only use the information for the agreed purpose and must protect it appropriately.

We use reasonable organisational and technical measures to protect personal information. Information is kept only for as long as necessary for the purposes described above, including applicable contractual, accounting and legal requirements.

If a service provider processes information outside the United Kingdom, we will use an appropriate legal safeguard where required.

Cookies

This website does not currently use non-essential analytics or advertising cookies. A separate cookie policy is therefore not required at this stage. If non-essential cookies are introduced later, we will provide appropriate information and consent controls before they are used.

Your data-protection rights

Subject to applicable law, you may ask us to access, correct, erase or restrict the use of your personal information, object to certain processing, or provide information in a portable format. You may also complain to the Information Commissioner’s Office at ico.org.uk.

Contact us

For privacy questions or requests, email hello@clearworkcleaning.co.uk or write to us using the details provided during your Clearwork enquiry or service agreement.

Changes to this policy

We may update this policy when our services, website or legal obligations change. The latest version will be published on this page with a revised update date.